A: Yes, we support various branding options including logo printing, startup logo customization, and packaging design.

Q: What certifications are available (CE, FCC, RoHS, etc.)?
A: We can provide CE, FCC, RoHS, and other region-specific certifications upon request to meet your compliance needs.

Q: Do you support software development?
A: We handle system and driver-level development, while application-level development is done by the client or a third-party
developer.

Q: Which operating systems do you support for development?
A: We support custom development based on Android, Windows, Linux, and Ubuntu OS

Q: Does this tablet pc support Android GMS (Google Mobile Service)?
A: Yes, it’s fully compatible with Android 14 GMS for smooth app integration.

Q: Do you support SDK services?
A: Yes, we offer SDK (Software Development Kit) services.

Q: Can you provide prototype samples?
A: Yes, we can provide prototype samples before bulk orders based on detailed requirements.

Q: Can we sign an NDA?
A: Yes, we can sign an NDA.

Q: What warranty does Pretech provide for products?
A: Pretech offers a standard one-year limited warranty for all products and a 3-month warranty for accessories. Warranty
extensions to 2 or 3 years are available for an additional fee.

Q: How do I choose the best shipping solutions?
A: Pretech provides multiple options to fit your needs:
1) Express Shipping (DHL/FedEx/UPS) – Fast delivery (3-7 business days), best for urgent, samll orders
2) Standard Air Freight – Cost-effective (3-10 business days), ideal for regular orders.
3)Sea/Rail/Road Freight – For large or bulk shipments (contact us for timelines and quotes).